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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Mutz

September 8, 2025

5  out of  5
rating by Richard Mutz
"Maria Capetillo is great to work with!!! I’m so glad to have her in my corner."
We responded:
"Richard, thanks so much for your kind words! I appreciate your positive feedback and please don't hesitate to reach out if we can help with anything else. -Maria"
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Enrique Plata

September 5, 2025

5  out of  5
rating by Enrique Plata
"I’m very happy excellent insurance company."
We responded:
"Enrique, Thank you for your wonderful feedback! We’re glad to hear you’re happy with our insurance services. We look forward to continuing to support your insurance needs! -Maria"
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Yesenia Morales

September 4, 2025

5  out of  5
rating by Yesenia Morales
"Excelente servicio."
We responded:
"Yesenia, Muchas gracias por tu comentario! Nos alegra saber que nuestro servicio cumplió con tus expectativas. Esperamos verte pronto de nuevo. -Maria"
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Talia Gonzalez

August 29, 2025

5  out of  5
rating by Talia Gonzalez
"Maria Capetillo She was very helpful friendly I would recommend two friends and family Have home insurance and car insurance reasonable price"
We responded:
"Talia, Thank you so much for your kind words! I’m glad I could help. I really appreciate you recommending me to your friends and family. If you ever need anything else with your home or car insurance, just let me know! -Maria"
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Yolanda Nava

August 27, 2025

5  out of  5
rating by Yolanda Nava
"I’m very satisfied with Lorenas work she gave me an amazing and fast service"
We responded:
"Thank you so much for your kind words! We're happy to hear you’re satisfied with Lorena’s amazing and fast service. -Maria"
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David

August 7, 2025

5  out of  5
rating by David
"I would like Iike to Thank Statefarm Account Representative Lorena Redmond of the Maria E Capetillo Agency Weber Rd. in Romeoville IL for her splendid work in providing me with the necessary information and assistance that we were able to insure our Church! Your effort and thoroughness is truly appreciated! Pastor David Seroy!"
We responded:
"Thank you so much, Pastor David Seroy, for your kind words! We're happy Lorena could help you insure your Church. We appreciate your trust and are always here to assist you! -Maria"
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John Ocoll

August 5, 2025

5  out of  5
rating by John Ocoll
"I would like to thank gesilda for taking the time to correct my license plates! She could have told me to go to the dmv etc., instead gesilda over the phone did everything for me And I'm 100% up to date. Greatful people like gesilda still care enough to go out of their way and not passing the buck! You made my day, gesilda, THANK YOU!!!"
We responded:
"John, thanks so much for your review. I am glad to know that Griselda provided you with great service. Please reach out if there is anything else we can help you with. -Maria "
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Josefina Mdo

July 24, 2025

5  out of  5
rating by Josefina Mdo
"best customer service I've had from a insurance agent. Highly recommend"
We responded:
"Thanks so much Josefina for your kind words. I really appreciate it. I am thrilled to hear that you had a great customer service experience. Please reach out if you need anything else. -Maria "
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Adriana Martinez

July 18, 2025

5  out of  5
rating by Adriana Martinez
"Great service, everyone is very professional and efficient when I call. The best part most personal here is bilingual. I definitely recommend it to anyone who is looking for a great insurance company/agent."
We responded:
"Adriana, Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had a great experience with our team and that our bilingual service made a difference for you. Providing professional and efficient support is our top priority, and your recommendation means a lot to us. We look forward to continuing to assist you with all your insurance needs! -Maria"
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Nick Mehr

July 14, 2025

5  out of  5
rating by Nick Mehr
"Thank you Griselda, you were most helpful in answering my questions and providing exceptional customer service!"
We responded:
"Nick, Thank you so much for your kind words! We're delighted to hear that Griselda was able to assist you and provide exceptional service. We appreciate your feedback and look forward to serving you again in the future! -Maria"
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Patty Deltoro

July 10, 2025

5  out of  5
rating by Patty Deltoro
"I 100% satisfied with everything that Ms Elizabeth talk about my policy thank you Ms Elizabeth"
We responded:
"Patty, Thank you so much for your kind words and positive feedback! We're delighted to hear that Ms. Elizabeth was able to assist you thoroughly with your policy. We appreciate your trust and look forward to continuing to serve you! -Maria"
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mjpg115

July 8, 2025

5  out of  5
rating by mjpg115
"Very knowledgeable and responsive."
We responded:
"Thanks so much for your kind words. Providing excellent service is our top priority and your feedback means a lot to us. If you ever need anything else, please don't hesitate to reach out. -Maria"
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Tamara Villegas

June 27, 2025

5  out of  5
rating by Tamara Villegas
"I highly recommend Maria as an agent, she has been my agent for a very long time. Maria and her staff are very professional and give high quality service.. Lorena is also a great help and is always there to answer any questions you have. they will not disappoint you!"
We responded:
"Tamara, thanks so much for your wonderful review!!!! I really appreciate it. Thanks for the trust in my team and myself. We all appreciate the opportunity to serve you. Please let us know if we can help with any insurance needs. -Maria :)"
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Diana Ansari

June 18, 2025

5  out of  5
rating by Diana Ansari
"Maria is outstanding and wonderful! She explains the policy to me carefully and is very knowledgeable . Thank you!"
We responded:
"Diana, thank you so much for your kind words! I appreciate the opportunity to work with you and your family. if you have any questions or concerns, feel free to reach out. Thanks again for your support! -Maria"
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Jeffery Jones

June 16, 2025

5  out of  5
rating by Jeffery Jones
"Griselda was very helpful and walked me through a quick and painless process to get an insurance quote, and then ultimately switch my auto and renters insurance to state farm. Their quote was far better than any other company around. I would highly recommend her and this office for anyone who has insurance needs."
We responded:
"Jeffery, Thank you so much for your kind words! We’re thrilled to hear that Griselda was able to assist you in obtaining your auto and renters insurance quote. Our team strives to provide a seamless and beneficial experience, and it's wonderful to know that we exceeded your expectations. We appreciate your recommendation and are here to help with any future insurance needs you may have. Welcome to the State Farm family! -Maria"
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michael wilkins

June 5, 2025

5  out of  5
rating by michael wilkins
"Very good customer service, Lorena was able to answer all my questions and provide me with a policy to suit my needs, Thanks Again."
We responded:
"Michael, thanks so much for your kind words. I am very happy to hear that Lorena answered your questions and helped you by providing a policy that fits your needs. Feel free to reach out if you need anything else. -Maria "
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Pedro Maceda

June 4, 2025

5  out of  5
rating by Pedro Maceda
"Maria’s Capetillo Office everyone has been very professional, thanks to everyone"
We responded:
"Pedro, Thank you so much for your kind words! We're glad to hear you found our team professional. We appreciate your feedback. -Maria"
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diana tapia

May 30, 2025

5  out of  5
rating by diana tapia
"Maria and her staff are always on top of everything they are really helpful. And Arturo did a great job in helping us and he answered all of our questions. We have been with Maria for years now and we will continue to. Rodolfo Lopez M."
We responded:
"Diana, Thank you for your kind words and continued loyalty over the years! We’re so glad to hear that Arturo, and the rest of the team have consistently provided you with helpful service and support. It means a lot to us that you trust us with your insurance needs—we look forward to many more years of being here for you! - Maria "
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Ninoska Espinosa

May 16, 2025

5  out of  5
rating by Ninoska Espinosa
"La compañia de Maria Capetillo State Farm es una excelente aseguradora gracias Griselda por tan excelente servicio Al clientele 20 años he estado asegurada por Maria Capetillo."
We responded:
"Thank you so much, Ninoska, for your kind words and for trusting the Maria Capetillo State Farm team for over 20 years! We’re especially glad to hear that Griselda provided you with such excellent service. Your loyalty means the world to us! - Maria ¡Muchas gracias, Ninoska, por tus amables palabras y por confiar en Maria Capetillo State Farm durante más de 20 años! Nos alegra saber que Griselda te brindó un servicio tan excelente. ¡Tu lealtad significa mucho para nosotros! - Maria"
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odilia salazar

May 16, 2025

5  out of  5
rating by odilia salazar
"Muy amable la sra Griselda, resolvi todas mis dudas me gusto su atención se los recomiendo."
We responded:
"Thank you so much, Odilia! We’re glad that Griselda provided you with kind and helpful service. It means a lot to us that she was able to answer all your questions and make you feel supported. We truly appreciate your recommendation! - Maria Muchísimas gracias, Odilia! Nos alegra saber que la Sra. Griselda le brindó un servicio amable y resolvió todas sus dudas. Su recomendación significa mucho para nosotros. ¡Aquí estamos para servirle siempre! - Maria "
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Yeni Reyes

May 15, 2025

5  out of  5
rating by Yeni Reyes
"Grasias a Lorena fue muy amable y resolvió mis necesidades la recomiendo mucho, por si alguien necesita a alguien que hable español pueden llamarle a ella !!"
We responded:
"¡Hola Yeni! Muchas gracias por tomarte el tiempo de dejar tu comentario. Nos alegra saber que Lorena pudo ayudarte y resolver tus necesidades de manera amable. Valoramos mucho tus recomendaciones y estamos aquí para atender a todos nuestros clientes. Nos enorgullece contar con miembros del equipo que hablan español y estan listos para asistir. Esperamos verte de nuevo pronto. ¡Que tengas un excelente día! - Maria Hi Yeni! Thanks so much for taking the time to leave us a review. We are happy to know Lorena helped you in a very kind way. We value your recommendations. We're proud to have Spanish-speaking team members ready to help. I hope you have a great day, and we hope to see you soon! -Maria "
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Angel Granja

May 13, 2025

5  out of  5
rating by Angel Granja
"EXELENRE ATENCION SUPER AMABLLE Y PROFESIONAL!"
We responded:
"Thank you so much, Angel! We’re so glad to hear you had an excellent experience with our team. Providing kind and professional service is always our priority. We appreciate your support! - Maria ¡Muchas gracias, Ángel! Nos alegra saber que tuviste una experiencia excelente con nuestro equipo. Brindar un servicio amable y profesional siempre es nuestra prioridad. ¡Agradecemos tu apoyo! - Maria "
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Orale Restaurant Group

May 13, 2025

5  out of  5
rating by Orale Restaurant Group
"Maria is always on top of things! She provides excellent customer service and responds promptly whenever my team needs documents to renew our business licenses. I would highly recommend her to fellow business owners."
We responded:
" We’re so glad to hear that our office continues to provide the prompt and reliable support your team needs—especially when it comes to important documentation for your business. Your recommendation means a great deal, and we truly appreciate the trust you’ve placed in us. We’re always here to help! - Maria "
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Richard Ortiz

May 3, 2025

4  out of  5
rating by Richard Ortiz
"Maria was very helpful, with information and assistance in obtaining the right type of insurance."
We responded:
"Richard, thank you so much for your kind words! I am thrilled to hear we could assist you in finding the right type of insurance. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority! If there’s anything we can do to turn that 4-star into a 5-star next time, we’re always here to help! - Maria "
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chukwudi duru

April 28, 2025

5  out of  5
rating by chukwudi duru
"Great experience and I will highly recommend"
We responded:
"Chukwudi, Thank you for your wonderful review! We're thrilled to hear you had a great experience and appreciate your recommendation. We look forward to serving you again! -Maria"