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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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michael wilkins

June 5, 2025

5  out of  5
rating by michael wilkins
"Very good customer service, Lorena was able to answer all my questions and provide me with a policy to suit my needs, Thanks Again."
We responded:
"Michael, thanks so much for your kind words. I am very happy to hear that Lorena answered your questions and helped you by providing a policy that fits your needs. Feel free to reach out if you need anything else. -Maria "
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Pedro Maceda

June 4, 2025

5  out of  5
rating by Pedro Maceda
"Maria’s Capetillo Office everyone has been very professional, thanks to everyone"
We responded:
"Pedro, Thank you so much for your kind words! We're glad to hear you found our team professional. We appreciate your feedback. -Maria"
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diana tapia

May 30, 2025

5  out of  5
rating by diana tapia
"Maria and her staff are always on top of everything they are really helpful. And Arturo did a great job in helping us and he answered all of our questions. We have been with Maria for years now and we will continue to. Rodolfo Lopez M."
We responded:
"Diana, Thank you for your kind words and continued loyalty over the years! We’re so glad to hear that Arturo, and the rest of the team have consistently provided you with helpful service and support. It means a lot to us that you trust us with your insurance needs—we look forward to many more years of being here for you! - Maria "
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Ninoska Espinosa

May 16, 2025

5  out of  5
rating by Ninoska Espinosa
"La compañia de Maria Capetillo State Farm es una excelente aseguradora gracias Griselda por tan excelente servicio Al clientele 20 años he estado asegurada por Maria Capetillo."
We responded:
"Thank you so much, Ninoska, for your kind words and for trusting the Maria Capetillo State Farm team for over 20 years! We’re especially glad to hear that Griselda provided you with such excellent service. Your loyalty means the world to us! - Maria ¡Muchas gracias, Ninoska, por tus amables palabras y por confiar en Maria Capetillo State Farm durante más de 20 años! Nos alegra saber que Griselda te brindó un servicio tan excelente. ¡Tu lealtad significa mucho para nosotros! - Maria"
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odilia salazar

May 16, 2025

5  out of  5
rating by odilia salazar
"Muy amable la sra Griselda, resolvi todas mis dudas me gusto su atención se los recomiendo."
We responded:
"Thank you so much, Odilia! We’re glad that Griselda provided you with kind and helpful service. It means a lot to us that she was able to answer all your questions and make you feel supported. We truly appreciate your recommendation! - Maria Muchísimas gracias, Odilia! Nos alegra saber que la Sra. Griselda le brindó un servicio amable y resolvió todas sus dudas. Su recomendación significa mucho para nosotros. ¡Aquí estamos para servirle siempre! - Maria "
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Yeni Reyes

May 15, 2025

5  out of  5
rating by Yeni Reyes
"Grasias a Lorena fue muy amable y resolvió mis necesidades la recomiendo mucho, por si alguien necesita a alguien que hable español pueden llamarle a ella !!"
We responded:
"¡Hola Yeni! Muchas gracias por tomarte el tiempo de dejar tu comentario. Nos alegra saber que Lorena pudo ayudarte y resolver tus necesidades de manera amable. Valoramos mucho tus recomendaciones y estamos aquí para atender a todos nuestros clientes. Nos enorgullece contar con miembros del equipo que hablan español y estan listos para asistir. Esperamos verte de nuevo pronto. ¡Que tengas un excelente día! - Maria Hi Yeni! Thanks so much for taking the time to leave us a review. We are happy to know Lorena helped you in a very kind way. We value your recommendations. We're proud to have Spanish-speaking team members ready to help. I hope you have a great day, and we hope to see you soon! -Maria "
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Angel Granja

May 13, 2025

5  out of  5
rating by Angel Granja
"EXELENRE ATENCION SUPER AMABLLE Y PROFESIONAL!"
We responded:
"Thank you so much, Angel! We’re so glad to hear you had an excellent experience with our team. Providing kind and professional service is always our priority. We appreciate your support! - Maria ¡Muchas gracias, Ángel! Nos alegra saber que tuviste una experiencia excelente con nuestro equipo. Brindar un servicio amable y profesional siempre es nuestra prioridad. ¡Agradecemos tu apoyo! - Maria "
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Orale Restaurant Group

May 13, 2025

5  out of  5
rating by Orale Restaurant Group
"Maria is always on top of things! She provides excellent customer service and responds promptly whenever my team needs documents to renew our business licenses. I would highly recommend her to fellow business owners."
We responded:
" We’re so glad to hear that our office continues to provide the prompt and reliable support your team needs—especially when it comes to important documentation for your business. Your recommendation means a great deal, and we truly appreciate the trust you’ve placed in us. We’re always here to help! - Maria "
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Richard Ortiz

May 3, 2025

4  out of  5
rating by Richard Ortiz
"Maria was very helpful, with information and assistance in obtaining the right type of insurance."
We responded:
"Richard, thank you so much for your kind words! I am thrilled to hear we could assist you in finding the right type of insurance. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority! If there’s anything we can do to turn that 4-star into a 5-star next time, we’re always here to help! - Maria "
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chukwudi duru

April 28, 2025

5  out of  5
rating by chukwudi duru
"Great experience and I will highly recommend"
We responded:
"Chukwudi, Thank you for your wonderful review! We're thrilled to hear you had a great experience and appreciate your recommendation. We look forward to serving you again! -Maria"
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Maira Moreno

April 25, 2025

5  out of  5
rating by Maira Moreno
"I had an excellent experience working with Elizabeth to get a car insurance quote. She made the process quick and stress-free, explaining all the options clearly and helping me find the best coverage for my budget. Super professional, friendly, and responsive throughout. Highly recommend if you’re looking for reliable help with car insurance!"
We responded:
"Thank you so much for your kind words, Maira! We're thrilled to hear that Elizabeth made your experience smooth and stress-free. She takes pride in helping our customers feel confident and informed when choosing coverage. We truly appreciate your recommendation and are here whenever you need us! - Maria "
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ABEL LOPEZ

April 24, 2025

5  out of  5
rating by ABEL LOPEZ
"Muy buena la atencion Ayuda en cualquier Duda que tengas los pagos no son malos ni altos responden como tal te explican"
We responded:
"Thank you, Abel, for your kind review! We’re so glad to hear that you had a great experience with our team. Providing clear explanations and excellent customer service is our priority. If you ever have any questions, we’re always here to help! - Maria ¡Gracias, Abel, por tu amable reseña! Nos alegra saber que tuviste una excelente experiencia con nuestro equipo. Brindar explicaciones claras y un excelente servicio al cliente es nuestra prioridad. Si alguna vez tienes preguntas, ¡siempre estamos aquí para ayudarte! - Maria"
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Amaury Mora

April 18, 2025

5  out of  5
rating by Amaury Mora
"This is my insurence agent for more then 19 years we have our up and downs but the company is always there for me !! Highly recommend specially their team , Lorena always there to help !!!"
We responded:
"Amaury, thanks so much for allowing us to serve you all these years. I really appreciate the opportunity. I am glad to hear Lorena is always there to help you. Don't hesitate to reach out if we can assist you in any way. -Maria "
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Bob Nardo

April 17, 2025

5  out of  5
rating by Bob Nardo
"Very informative very smooth"
We responded:
"Hi Bob, thank you so much for the kind words! We're thrilled to hear your experience with our team was both informative and smooth. Providing clear guidance and a seamless process is what we strive for each day. We truly appreciate you taking the time to share your feedback! - Maria"
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David Gonzalez

April 15, 2025

4  out of  5
rating by David Gonzalez
"Por lo regular Lorena es la que atiende mis llamadas ella hace un muy buen servicio al cliente profesional y amable"
We responded:
"Thank you so much, David! We’re glad Lorena has provided you with such experienced and friendly service. We’re lucky to have her on our team, and your kind words truly mean a lot to all of us. We appreciate your support and are here to help! - Maria ¡Muchas gracias, David! Nos alegra saber que Lorena te ha brindado un servicio tan profesional y amable. Somos afortunados de contar con ella en nuestro equipo, y tus palabras significan mucho para todos nosotros. ¡Agradecemos tu confianza y siempre estamos aquí para ayudarte! - Maria "
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Carmen Munoz

April 15, 2025

5  out of  5
rating by Carmen Munoz
"Recibimos un servicio excelente y profesional. Sra. Griselda muchas gracias por ayudarnos y explicarnos cada paso con toda la experiencia y atención tan excelente al cliente."
We responded:
"¡Hola Carmen! Muchísimas gracias por su comentario tan amable. Nos alegra saber que recibió un servicio excelente y profesional. Nos da mucho gusto que Griselda pudo asistirle con tanta atención y experiencia. ¡Gracias por confiar en el equipo de Maria Capetillo State Farm! - Maria Hi Carmen, thank you so much for your kind words! We're thrilled to hear you received excellent and experienced service. We're especially glad Griselda was able to guide you with care and clarity each step of the way. Your support means the world to us! - Maria "
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Cesar Perez

April 12, 2025

5  out of  5
rating by Cesar Perez
"Very good professional service, good rates and good coverage"
We responded:
"Cesar, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our professional service and found our rates and coverage to your liking. Your feedback motivates us to continue providing the best service possible. If you need anything else or have any questions, feel free to reach out. We look forward to serving you again! -Maria :)"
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RAJ k SEHGAL

April 10, 2025

5  out of  5
rating by RAJ k SEHGAL
"Great service and very knowledgeable."
We responded:
"Raj, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our service and found our team knowledgeable. Your satisfaction is our top priority, and your feedback motivates us to keep doing our best. We look forward to serving you again soon! -Maria :)"
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mehran arjmand

April 1, 2025

5  out of  5
rating by mehran arjmand
"I reached out to This office for home insurance by phone. The State Farm agent (Griselda) answered all my questions patiently and provided me a home insurance quote right away. The coverage and premiums she provided was very reasonable and satisfactory for me. I highly recommend her expertise and customer service."
We responded:
"Thank you for your fantastic review, Mehran! We're so glad Griselda was able to assist you with your home insurance needs and provide you with a reasonable quote. She strives to offer excellent customer service, and we appreciate your kind words and recommendation. If you ever need anything else, don't hesitate to reach out! - Maria "
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Rizwan Chaudry

April 1, 2025

5  out of  5
rating by Rizwan Chaudry
"As always very helpful. Griselda is knowledgeable and worked through all options patiently to find me best options to manage costs."
We responded:
"Rizwan, we’re so happy to hear that Griselda provided the knowledge and patience needed to help you choose your coverage. Managing costs can be tricky, but we’re here to make the process as smooth as possible. Thanks for your continued support and for being part of the Maria Capetillo State Farm family! - Maria"
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Wendy Galvez

March 26, 2025

5  out of  5
rating by Wendy Galvez
"We have been with Statefarm for over 6 years now ! We have had good results and the customer service we receive from Elizabeth is outstanding always willing to help and or figure out our concerns. Highly recommended!"
We responded:
"Thank you so much for your loyalty and kind words, Wendy! We truly appreciate you being part of the Maria Capetillo State Farm family for over six years. It’s wonderful to hear that Elizabeth has provided you with outstanding customer service—we’ll be sure to share your kind words with her! We're here to help with your insurance needs. Thank you for your recommendation! - Maria"
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shane

March 25, 2025

5  out of  5
rating by shane
"I had an amazing experience with Elisabeth at State Farm! She was professional, knowledgeable, and took the time to find me the best deal on my car insurance. She made the whole process smooth and stress-free, explaining everything clearly and ensuring I got the coverage I needed at a great price. If you're looking for someone who truly cares about helping their customers, I highly recommend Elisabeth."
We responded:
"Thank you, Shane, for your wonderful review! We're delighted to hear that Elizabeth provided you with a smooth and stress-free experience while finding the best coverage for your car insurance. Providing excellent service and ensuring our customers feel informed and supported is our top priority. We truly appreciate your recommendation and look forward to assisting you in the future! - Maria "
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Jessica Bebar

March 25, 2025

5  out of  5
rating by Jessica Bebar
"Elizabeth is always responsive, friendly and helpful. She takes care of everything!"
We responded:
"Thank you, Jessica! We're so glad to hear Elizabeth has been providing excellent service. We truly appreciate your kind words! - Maria"
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Matthew Chicke

March 20, 2025

5  out of  5
rating by Matthew Chicke
"Easy to work with and transparent with communication."
We responded:
"Matthew, thanks so much for your kind words. I am glad to hear we are easy to work with and I hope to continue helping you in the future. -Maria"
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Andrea Johnson

March 17, 2025

5  out of  5
rating by Andrea Johnson
"Like a good neighbor, Maria is there! She is very professional and easy to work with!"
We responded:
"Andrea, thank so much for your kind words! I'm glad I was able to help you. I really appreciate your trust. -Maria"